SERMAX Covid-19 Update as at 18 MAY 2020

Covid-19 pandemic is an unprecedented event that caught the world off guard and required extraordinary measures that we have never done before.

As for SERMAX group of companies, we take this matter seriously as it involves human lives and we are adhering to the SOP recommended by the Government of Malaysia (the Authority) especially from the KKM (MOH).

As our company reopens on 4 May 2020, we would like to inform that our company adopts the hybrid mode of operation in which some staffs whose operation are non-essential is operating from home to avoid a crowded place at the office. However, we ensure that our operation will not be affected in attending to the day-to-day need of our customers.

Since our nature of business is depending on the global supply chain, we would like to inform that some goods may take longer than normal due to the lockdown of the various part of the world. Even when the supply chain resumes in due course, it may take some time to go back to its normal lead time.

As for visitors comprising customers, vendors, contractors who visit to our company premise, we seek your utmost corporation to comply with our SOP, i.e. temperature check, mandatory to wear face mask,practice social distancing of 1 meter, sanitize hands with hand sanitizer, washing hands with soap & water, etc, we seek your kind understanding as we believe this is important to minimize the spread of Covid-19.

As a company, we are taking deep reflection and to figure out the best way to balance the needs of our lives and the livelihood of all parties.

As Covid-19 is a fluid situation, we all will take different measures according to the change of situation.

We sincerely appreciate everybody patience, corporation and understanding throughout this crisis. We hope everybody is staying safe and healthy. If we all are doing our due responsibilities, we believe we are able to win the battle against the virus.

Yours truly, SERMAX Management